Privacy Policy

Privacy Policy

Effective Date: 1st January 2025
Contact Email: info@vendflair.com

1. Information We Collect

  • Personal: Name, email, company, phone (when you contact us)

  • Technical: IP address, browser, device, cookies

  • Behavioral: Page views, time on site, link clicks

2. How We Use It

  • Respond to inquiries and provide services

  • Analyze usage to improve experience

  • Market our services (if opted in)

3. Sharing of Information

We share data only with:

  • Trusted service providers (e.g. hosting, CRM, analytics)

  • Legal authorities where required

  • No sale of personal data

4. Third Parties

Vendflair uses third-party tools including:

  • Google Analytics, Calendly, Framer, OpenAI, and automation platforms
    These services may process data in the US or EU.

5. Your Rights

Under GDPR/CCPA, you may:

  • Request data access, correction, deletion

  • Withdraw consent at any time
    Email us at info@vendflair.com

6. Data Security

We implement technical and organizational safeguards, including encryption, firewalls, and role-based access.

7. Retention

Data is retained only as long as necessary for service delivery or legal obligations.

COOKIE POLICY

1. What Are Cookies?

Small data files stored on your device to remember preferences and improve your experience.

2. Types We Use

  • Essential cookies: For core site functions

  • Analytics cookies: For site performance insights

  • Marketing cookies: For retargeting (only if opted in)

3. Consent

You may accept or reject cookies via the banner or browser settings. Blocking some cookies may affect site functionality.

4. How to Control Cookies

Use your browser’s cookie settings or visit:
www.allaboutcookies.org

DISCLAIMER

  • Vendflair provides services “as-is” without warranty of outcome.

  • We are not liable for user misuse of automation or third-party tools.

  • While we implement best practices, client responsibilities include data quality, ethical use, and legal compliance on their end.

  • Vendflair is not responsible for delays caused by third-party services or software integrations.

  • Third-party links on our site are not under our control.


REFUND & CANCELLATION POLICY

  • Refunds: Due to the custom nature of our services, refunds are generally not issued once a project has commenced.

  • Cancellations: Clients may cancel with written notice at least 7 days before the project start date.

  • Vendflair reserves the right to cancel services due to breach of contract or unforeseen circumstances, with notice and partial refunds where applicable.

  • All disputes related to payment will be governed under Delaware law.


ACCESSIBILITY STATEMENT

Vendflair is committed to providing a digitally accessible experience to all users.

  • Our website aims to conform to WCAG 2.1 Level AA standards.

  • We continually review our design, UI/UX, and third-party tools for accessibility.

  • Users encountering difficulties are encouraged to contact us directly at info@vendflair.com. We will respond within 48 hours with assistance or alternatives.